TERMS & CONDITIONS
CUSTOMER CARE
This business is individually owned & and family-run. All customer care issues are handled through email. You may contact us by sending an email with any questions or concerns. We strive to maintain good customer service and to handle any issues as accurately and timely as possible.
Customer satisfaction is our number one concern.
PRIVACY & SAFETY
Please download our privacy policy here.
SHIPPING & RETURNS
SHIPPING POLICY
Once an order is received, it typically takes 3-5 business days for the product to ship depending on holidays, back orders, and supply issues. We do not ship on holidays or weekends. Orders received after 3 pm may be processed the next business day. Covid-related supply chain issues cannot be avoided and may delay your order. If your order is for a gift or you need prompt delivery, please let us know in an email. Certain holidays, especially Christmas, are considered our busiest seasons and may cause delayed orders.
RETURN & EXCHANGE POLICY
Due to the nature of our products, we do not accept returns.
It isn't likely you will ever have a reason to return our products, however, in the unlikely event that you find one of our products unsatisfactory we will work to resolve the issue as soon as possible. If you have any questions please email us before placing an order.
All efforts are made to avoid shipping damage, however, we are not responsible for careless shipping unless we hand-deliver the products to your home. If you receive a damaged shipment please contact your local shipping company. We normally use USPS for shipping. You can find their information on their website at this link - https://www.usps.com/help/contact-us.htm.
Please note that our products are made with organic ingredients which have a tendency to separate during shipping or when allowed to sit too long. This can be cured by simply remixing the product. If our product is unsatisfactory you may send an email with pictures of the issue and we will work to resolve it as soon as possible.
Customer satisfaction is our main priority.
PAYMENT METHODS
This website is under construction.
The following payments will be accepted as soon as we are up and running:
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Credit / Debit Cards
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PAYPAL
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Venmo or Cash App
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Offline Payments with local pick-up or delivery